Account deletion
Delete your Pocket Astro account
Pocket Astro lets you create an account with your phone number, so it also has to let you delete that account from the web — not only from inside the app. This page is that web resource. If you would rather clear your charts and questions but keep the account, use Delete your data instead.
The link opens a pre-filled message to privacy@pocketastro.app. You do not need the app installed or an active session — write to us from any mailbox we can reply to.
What we delete
- The sign-in account itself, including the Firebase user and the phone number on it
- Birth profiles — date, time, place, coordinates, timezone, labels, display name
- Computed chart snapshots: lagna, navamsa, dasha chain, dosha flags
- Questions you submitted and any prediction written against them
- Consult threads and every message in them
- Remedies prescribed to you and the progress you marked
Security and abuse logs may survive for the short window described in the privacy policy, and a law may occasionally oblige us to keep one narrow record. Where that happens we will name the record in our reply. Nothing else is retained.
How it goes
- You send the request. Include the phone number on the account, and the approximate sign-up date if you remember it.
- We check it is you. We may ask you to confirm one detail so we do not delete someone else's chart. There is no fee, and we will not ask you to keep using the app.
- We delete it. Deleted, not frozen or deactivated. We aim to finish within 30 days and we write back when it is done.
Full detail of what we store is in the privacy policy. This page names Pocket Astro, published by Pocket Astro, so Play reviewers can match it to the store listing.